Effective Date: November 5, 2024
Introduction
Welcome to Vapor Hub Dubai. At Vapor Hub Dubai, we prioritize the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, dubaivapehub.com, or make purchases in-store or online. By using our services, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: When you make a purchase or register on our website, we may collect your name, email address, phone number, shipping address, and billing information.
- Usage Data: We collect data on how you interact with our website, including pages visited, time spent, and other engagement details. This helps us improve our website’s user experience.
- Location Data: For certain features, we may collect your location data to provide localized services, such as store location recommendations within Dubai, UAE.
2. How We Use Your Information
Vapor Hub Dubai uses your information to:
- Process and fulfill your orders, including payment and shipping.
- Improve our products, services, and website functionality.
- Communicate with you regarding orders, promotions, and updates.
- Personalize your shopping experience with customized offers.
- Comply with legal obligations and prevent fraud.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and improve SEO. Cookies are small files stored on your device that help us understand user preferences, track visits, and analyze site performance. You can control cookie settings through your browser.
4. Sharing Your Information
Vapor Hub Dubai may share your information with:
- Service Providers: We use third-party vendors for payment processing, shipping, and customer support. These providers only access data necessary for their functions and adhere to strict confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, such as to comply with legal processes or protect the rights, property, or safety of our business, employees, or customers.
5. Data Security
We employ industry-standard security measures to safeguard your information. Our website is encrypted with SSL to protect data during transactions. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute data security.
6. Your Privacy Rights
In compliance with applicable UAE privacy laws, you have the right to:
- Access and Update: Request access to or correction of your personal information.
- Delete Information: Request the deletion of your personal data, subject to our retention policies and legal obligations.
- Opt-Out: Unsubscribe from marketing emails at any time.
To exercise any of these rights, please contact us at saad@triangletech.com.bd or +971 56 221 9196.
7. International Data Transfers
If you are accessing our services from outside Dubai, UAE, please be aware that your information may be transferred to, stored, and processed in Dubai, where our servers are located. By using our services, you consent to this transfer and processing.
8. Third-Party Links
Our website may contain links to third-party websites, including social media sites and payment platforms. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before engaging with them.
9. Policy Updates
Vapor Hub Dubai reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. We will post any updates on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about our Privacy Policy or data practices, please contact us:
- Vapor Hub Dubai
- Address: China A11 – International City China Cluster – Dubai – United Arab Emirates
- Email: saad@triangletech.com.bd
- Phone: +971 56 221 9196